Support
Need help? Here is how to reach us.
Questions about membership, billing or a tool — we read every message and a person answers it. Pick the channel that fits.
Email support
support@traderseg.com
Membership, billing, technical, or general questions.
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Response time
2–5 days
Monday–Friday, 9am–5pm CT. We monitor all replies.
Self-service
FAQ & Resources
Most common questions are answered there — fastest path to an answer.
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Include the email on your account when writing about billing or a refund — every plan has a 14-day money-back guarantee.
Already a member? The fastest path is the Member Chat — we're usually live there during market hours.
Open chat →