Refund Policy

Last updated: October 21, 2026

14-day money-back guarantee

Every Traderseg membership, monthly or yearly, comes with a 14-day money-back guarantee. If Traderseg is not for you, email us within 14 days of your first payment and we refund that payment in full. No questions, no forms.

How to ask

Email support@traderseg.com from the address on your account with the word refund in the subject. We confirm within 2–5 business days and the refund returns to your original payment method, usually within 5–10 business days depending on your bank.

After 14 days

Payments made more than 14 days earlier are not refunded, including the unused part of a month or year. You can cancel at any time from your account settings; cancelling stops every future charge and your access stays active until the end of the period you already paid for.

Renewals

The guarantee covers your first payment on a plan. A renewal is not refundable, which is why we send a reminder before every yearly renewal. If you upgrade from monthly to yearly, the first yearly payment gets its own 14-day window.

One per person

The guarantee applies once per person. An account refunded under it can rejoin later, but the second membership is not refundable.

Contact us

Questions about this policy or your subscription: support@traderseg.com.

Changes to this policy

We may update this Refund Policy. Changes take effect when posted and never shorten a guarantee window that has already started.